Once you contact us on the support portal, we will issue you a collection for the damaged good(s). A refund/replacement will be issued once we have inspected the item at our facility. Alternatively, a refund/replacement is immediately processed if a picture clearly stating the damage is provided to us. The refund will be in your account in 3-5 days from the date of issue
When do I receive a refund or a replacement for damaged goods? Print
Modified on: Mon, 13 Nov, 2017 at 7:12 PM
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